Customer portal myKNOLL goes online

With myKNOLL, all customers have personal digital access to their systems, documentation, as well as to service and shop – available 24/7. The platform combines transparency, efficiency, and user-friendliness, making important processes accessible from anywhere.

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myKNOLL is clearly structured and impresses with high transparency. ©Knoll

Whether in the office, directly in production, or on the go – all necessary information is available with just a few clicks via myKNOLL. Thanks to the intuitive user interface, users can quickly find their way around and access the desired functions and data without detours.
A central component of the portal is the clear management of all own KNOLL systems. Users can individually structure their systems, view relevant documentation, and access important plant data at any time. This ensures that the overview is maintained even in complex plant landscapes.

Especially in service cases, myKNOLL offers significant advantages. Support requests can be recorded directly online – regardless of business hours and without complicated communication channels. Customers receive immediate confirmation of their request, can see the current processing status at any time, and know which contact person is handling their issue. An integrated chat function within the service ticket is also available for quick and direct communication. This allows for easy clarification of follow-up questions, exchange of information, and documentation of agreements directly in the respective process. This ensures transparency, speeds up processes, and reduces response times.

Available everywhere: the new customer portal myKNOLL. ©Knoll

Spare parts management is also significantly simplified. Required items can be quickly identified and ordered directly through the portal. Transparent information on prices and delivery times supports efficient planning. Additionally, returns can be easily processed online. This reduces administrative efforts and significantly speeds up processes.

With myKNOLL, KNOLL Maschinenbau is consistently expanding its digital customer support. The portal bundles information, services, and business processes on a central platform and helps companies make their workflows more efficient, transparent, and future-proof.
myKNOLL simplifies daily interactions with KNOLL systems, saves time, and creates tangible added value in everyday operations. Take a look: At my.knoll-mb.de you can access the registration or login page.

KNOLL Maschinenbau at AMB 2026 in Hall 8, Stand 8C40.

Contact:

www.knoll-mb.de