Daily 80,000 tools. Individually coated. On our own systems. What sounds like industrial mass production is a highly precise, customized process at CemeCon. Because behind every premium coating lies not only top technology but also intensive personal support and decades of expertise.
CemeCon offers tool manufacturers much more than just high-quality coating: The company sees itself as a partner on equal footing – with comprehensive consulting, modern tools such as order tracking, coating app, web catalog, and a perfectly coordinated order processing. The foundation: The world's largest coating center for cutting tools, concentrated expert knowledge at one location, and continuous development of all processes.
A well-rehearsed team for maximum customer proximity
"The fact that we consolidate all the know-how here in Würselen at one location provides a comprehensive and versatile wealth of experience that customers benefit from. This allows us to work closely across all departments. This leads to optimal knowledge exchange and ensures our customers the best possible support in all matters related to their premium solution," emphasizes Dennis Miranda, Head of Sales Support at CemeCon.
Personal exchange, quick response times, and technical depth characterize the collaboration. From technical field service to internal sales to product management, all parties work hand in hand – flexibly, competently, and solution-oriented. Whether on-site, by phone, or online – customer-specific support is firmly anchored in the CemeCon system.
Individual coating solutions with a system
For those who want to get an overview first, the coating app offers a very special service: It provides initial recommendations for the suitable coating with just a few clicks – quickly, intuitively, and available at any time. "Depending on the tool, application, and material to be processed, tool manufacturers receive a recommendation for the right coating material. This already defines 50 percent of the premium coating," explains Dennis Miranda. CemeCon then takes care of the fine-tuning – such as variants, parameters, and process steps – in close coordination with the customer.
Where the highest demands meet complex applications, the engineering team at CemeCon combines deep process understanding with the most powerful coating methods – HiPIMS and diamond – to develop a tailored solution. The key is not the method or the coating material alone, but the precise coordination of all parameters on substrate, geometry, and machining task. Based on a thorough analysis, the individual coating configuration is developed: coating material, layer thickness, tolerance, pre-treatment, finishing – everything is optimally combined. Experience shows: Thanks to the close integration of all areas, the full potential for tool manufacturers can be exploited in engineering, resulting in coordinated high-performance coating solutions.
Smooth processes until delivery
CemeCon also sets standards in logistics and packaging. Whether with its own delivery service, specially developed transport boxes, or established parcel services – the safety and punctuality of the delivered tools are the top priority. Additionally, the digital order tracking ensures maximum transparency: "With this, we want to give our customers more flexibility. They can find out at any time when their tools are ready for shipment," says Dennis Miranda.
What remains is a complete package: Successful precision tools arise from optimal substrate, well-thought-out geometry – and a premium coating that is tailored to the specific application down to the smallest detail. CemeCon not only provides coating materials but also partnership support that makes the difference.
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